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International Shipping | |
Do you ship to my country? | |
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. | |
What are my payment choices? | |
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. | |
When will my order ship and what are my shipping charges? | |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
INTERNATIONAL DUTIES AND TAXES DUTIES AND TAXES are responsibility of the recipient (Shipment destination of customers country). All shipments may be subject to import charges (Duties, Customs tariffs and VAT) which are set by the destination country. They are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise and are levied once your package reaches your country. GIA Hardware does not collect your duties and taxes during checkout and cannot predict what your particular charges may be: and in the event you incur these additional charges, they must be rendered in order for your package to clear custom. For more information regarding your country's customs policies, please contact your local customs office. We use your package weight and product shipping restrictions to match your order with a carrier; we’re unable to request a specific carrier. |
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What is the return policy? | |
Please click here for complete details regarding our return policy. |